Privacy policy

Privacy Policy

Information We Collect

When you visit New Eden Apothecary or place an order, we collect personal information necessary to fulfill your request. This includes:

• Order Details: Name, billing address, shipping address, payment information (processed securely through Shopify Payments), email address, and phone number.

• Device Information: IP address, web browser type, and cookie data to ensure our storefront renders correctly on mobile and desktop devices.

How We Use Your Information

We use your personal information exclusively to:

• Fulfill, package, and ship your orders.

• Send order tracking updates and customer support communications.

• Send shop news, batch release announcements, and promotional discounts (if you explicitly opt-in to our newsletter).

Data Security & Third Parties

We do not sell, rent, or trade your personal information to third parties or marketing brokers. Your data is shared only with essential service providers necessary to operate our business—specifically Shopify (our store platform and checkout system) and our shipping carriers (such as USPS/UPS).

Your Rights

You have the right to request access to the personal information we hold about you, to request that it be updated or erased, or to unsubscribe from our email marketing list at any time by clicking the "Unsubscribe" link at the bottom of any email.